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The Consumer AI

01Synthetic consumer research

Know how consumers will react. Before you decide.

Test concepts, claims, prices and packaging with synthetic consumers and digital twins of real people. Every finding is sourced. Results in minutes instead of weeks.

02What changes

The answer arrives before the decision does.

  • Gut feelingEvidence
  • Episodic testingContinuous validation
  • WeeksMinutes
  • Generic AIResearch with method

03Two kinds of respondents

Any target group on demand. Or real people as digital twins.

Every study runs on one of two panel types. Both answer in their own words, and both are built for consumer brands.

Synthetic Consumers

A population built from official statistics, ready when you are.

Panels are drawn from official population statistics and matched to your target group. Every synthetic consumer gets a complete life story before it answers a single question of yours.

  • Panels of up to 250 profiles in minutes
  • Quota-matched to your target group
  • Every profile is checked before it answers

Digital Twins

Beta

Real people, ready to answer any time.

Digital twins represent real consumers in Germany, Austria and Switzerland, built from in-depth interviews about their lives, routines and shopping. The twin answers your study the way the person behind it would.

  • A real person behind every answer
  • Built from in-depth personal interviews
  • The same people, across many studies

04How it works

From question to result in one conversation.

01 / 04 — Ask

Say what you want to know.

Put your question to the Research Agent in plain language. It drafts the study with you: research question, questionnaire and stimuli such as packshots or concept boards.

› question: “Which pack design wins with young families?”

02 / 04 — Panel

Say who should answer.

Describe your target group in your own words, for example “health-conscious parents in cities”. The agent turns that into panel criteria and draws a matching panel.

› panel: n = 100 · quota-matched · DE 18+

03 / 04 — Field

The panel answers.

The panel answers in its own words, and the agent follows up where it gets interesting. You get the numbers and the reasons behind them, in your audience's own language.

› field: 100/100 responses · open answers probed

04 / 04 — Evidence

Findings you can defend in the boardroom.

You get an executive summary, results per question, the key themes and a clear recommendation, ready for your next meeting.

› report: summary · themes · recommendation ✓

05Proof

Close enough to real consumers to act on.

of human test–retest reliability
90%of human test–retest reliabilityMaier et al., 2025
from question to report
<1hfrom question to report
cost compared with traditional panel research
−90%cost compared with traditional panel research

A selection of our references

  • Givaudan
  • Symrise
  • Freche Freunde
  • Alrighty
  • Bloom Partners
  • Einrichtungspartnerring VME

06The platform

More than a language model.

A language model can imitate a shopper in seconds. Getting from there to research you would put in front of your board takes a lot more: panels built on real statistics, methods that have been tested, a source for every finding, and constant checking.

  1. L1

    Research Agent

    Plans the study with you, runs it and writes the report. One conversation from question to result.

  2. L2

    Study Engine

    Builds the right study design for any question: method, questionnaire and stimuli, matched to the decision in front of you.

  3. L3

    Panels

    Synthetic consumers and digital twins, each with a documented origin: data vintage, method and model version.

  4. L4

    Methods

    From concept and claim tests to pricing and assortment questions: proven research methods, extended all the time.

  5. L5

    Team Materials

    Your briefs, past studies and brand guidelines feed into every study as context.

  6. L6

    Evals & Quality

    Every step of the pipeline is evaluated continuously. Improvements ship only after human review.

  7. L7

    Interfaces

    The web app for your whole team, plus interfaces to plug theconsumer.ai into your own tools.

07Why it's different

Statistics tell you who. Interviews tell you why.

Most synthetic research builds a respondent from a statistical profile and a prompt. That mostly reproduces what the statistics already know. With us, every respondent has a life story before it answers. Research backs this: agents grounded in interviews about people’s lives simulate individuals considerably more accurately than agents built from demographics alone (Park et al., 2026).

Traditional researchGeneric AIStatistical synthetic panelstheconsumer.ai
Time to result2–6 weeksSecondsMinutesMinutes
Grounded inReal respondentsWhatever the model learnedStatistical profile and promptOfficial statistics and a life story per respondent
Depth per respondentHigh, but costlyNoneA row of attributesA coherent life story
Real people behind itYesNoNoOptional, with digital twins
Scale answersMeasuredPicked by the modelOften picked by the modelMeasured with SSR
TraceabilityReportNoneSummaryEvery number and quote linked to its answers

Comparison of typical approaches, not of individual providers.

09Company

Built in Europe, for everyone who makes decisions.

We combine market research, AI and experience from international brands so that every team understands the people it decides for.

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FAQ

Frequently asked questions

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