About
Consumer understanding as infrastructure.
Why we exist
Consumer brands decide on hundreds of concepts, claims, prices and packs every year. Classic studies take weeks and a lot of budget, so only a fraction of them ever get tested. We built theconsumer.ai so that every one of these decisions can rest on an understanding of consumers.
At a glance
- Based in
- Munich
- Founded
- 2026
- Market
- Germany, more markets planned
- Scientific basis
- Park et al., 2026 · Maier et al., 2025
Vision
A world where every decision is made with an understanding of the people it affects.
Mission
We build synthetic people that any team can work with at any time, and so cut the path from question to decision from weeks to minutes.
What sets us apart
We come from the world we build for.
Classic market research delivers robust results, but it takes weeks and a budget that only stretches to the biggest decisions. A general-purpose chatbot answers in seconds, though as a single voice with no origin and no evidence. theconsumer.ai brings together the best of both: a panel that looks like your market, answers from synthetic consumers with a life story of their own or from digital twins of real people, and results you can trace back to the individual answer. In minutes, and as often as you like.
Team
The people behind theconsumer.ai
Advisory board · Backed by people who know the market
A selection of our references
Press
Writing about us?
For interviews, background information and images, get in touch with Fabian Roschig.
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theconsumer.ai is the decision layer for consumer brands. Brand, insights and innovation teams use it to test concepts, claims, prices and packaging with synthetic consumers grounded in official statistics and with digital twins of real people, and get evidence-backed results in minutes. theconsumer.ai is operated by SYNCON Labs GmbH.
Company
SYNCON Labs GmbHAdalbertstraße 56, 80799 MünchenAmtsgericht München, HRB 307872




